Quick help when things get stuck. 3 hours per month that pay for themselves.
Not every problem needs a big project — sometimes a short, targeted intervention is enough. The Support Essential retainer gives you 3 hours of remote support per month for exactly the topics that cost time in everyday life: a mail issue, a stubborn VPN, a DNS record that won't work, or a Windows client that's behaving oddly.
No ticket system, no waiting queue. You write to us, we take care of it — prioritised, documented, and with clear feedback on what was changed. All remote, all traceable.
| Area | Services |
|---|---|
| IT basics | Quick remote troubleshooting for Windows, clients, and essentials |
| Mail & communication | M365, Exchange, Outlook — delivery, configuration, troubleshooting |
| DNS & security | SPF, DKIM, DMARC checks and corrections |
| Network | WLAN, VPN, and general network troubleshooting |
| Documentation | Short, clear documentation after each intervention — what was changed, why |
Need more hours or deeper topics? Then Support Advanced (5h) or Support Ultimate (14h) is the right choice.
3 hours · Cancel monthly · Remote · Documented
Request Essential Retainer →Net price, plus applicable VAT.
Planned via retainer. Scalable with automation and YouTube workflows.
Personal 1:1 sessions
No pressure, no jargon
Quick Start · Clarity · Deep Dive
Prioritised, recurring monthly
Clean documentation, no black box
Automation & small integrations
Audit, Workflow, Pipeline/QA
Packaging & Publishing Flow
Apps: Niche Revealer, Video Release Mixer